Scalefusion has introduced some noteworthy enhancements for users to improve the device management experience. 

1) Device Configuration for Windows

• User Agnostic devices enrolled via Enrollment Code will now prompt the users to enter the device name and group enrollment code if configured in the QR Code configuration.

• Agent based enrollments now pass the device name to the backend during enrollment and if the QR/Enrollment configuration is set to use this as the naming convention, the device will be named accordingly.

2) Android App Configuration Status Handling

The app config status now have been changed to:

• Pending:

  • For PfW if the Play EMM API is not called by our backend

  • For ES apps, if the SettingsV2 has not been sent to device yet.

• Delivered:

  • For PfW if the Play EMM API is called by our backend

  • For ES apps, if the SettingsV2 has been sent to device yet.

    This is a very transient state and unless the device is offline or the app is not yet installed, this state would be hard to see.

• Success:

  • For PfW if the Play EMM API is acknowledged by device

  • For ES apps, if the SettingsV2 has since the last App config update has been acknowledged by the device.

• Failure:

  • If the receiving app reports errors then regardless of current status the status is updated and the failing keys reported by the app are displayed on the side panel.

3) Enhancements to Direct Boot Actions

• Direct Boot: When a device is restarted and is on the lock screen, Android does not load any apps unless the user enters the password once.

• Direct Boot Actions: However if the user has forgot the password after a restart, then it becomes challenging to reset the password or factory reset it. Though we supported Remove Password in this state, we did not support Reset Password or Factory Reset. We have now gone ahead and added support for these actions

  • Reset Password on Lock Screen: Can be initiated from Device Details

  • Factory Reset on Lock Screen: Can be initiated from Device Details