Enhancements to Troubleshooting Android Devices
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On certain Android OS versions, remote screen sharing permissions have to be granted always before the start of each session or sometimes after every reboot. We have now tried to automate this by using the Accessibility permissions.
The new version of Remote Cast allows IT admins to grant accessibility permission to Remote Cast app on all devices and once granted, Remote Cast app would make a best case effort to auto-accept the screen casting permission automatically. This helps in taking unattended access for remote troubleshooting easy for IT admins.
Notes:
Please note that this is an optional permission that enhances the remote support feature. If this permission is not granted then users would see a dialog to start the screen sharing session.
Remote Cast app uses this permission only to automate the screen sharing permission and besides that we don't read any screen content or any sensitive information or otherwise store it.
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